MyDesk · Knowledge

Guides and help

Find guidance for daily use and administration of MyDesk.

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Canteen administration

Desk booking

E-Ink and hardware

Guest registration

Lunch registration

Meeting catering

Meeting room booking

MyDesk · access and administration

MyDesk Analytics

MyDesk App

MyDesk for Outlook

MyDesk Planner

Guide

Get started with MyDesk Planner

Planner brings together meeting rooms, meetings and catering in a visual overview for reception, assistants and office administration.

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Guide

Show only MyDesk meetings in the overview

This administrative setting changes the view for the entire organization.

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Guide

Save, cancel and request changes in Planner

The buttons in the meeting window have different effects; save meeting and catering separately.

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Guide

Find an available meeting room in Planner

Planner shows availability across the rooms and locations you have access to.

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Guide

Create a meeting series in Planner

Repetition collects the fixed meeting times in one series.

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Guide

Update catering for other people's meetings

Catering can be changed without changing the meeting invitation itself.

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Guide

Select and sort meeting rooms in Planner

Customize the overview so that the rooms you use the most are easy to find.

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Guide

Book a meeting on behalf of a colleague

Planner can create the meeting with another organizer when your access allows it.

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Guide

Restrict Planners' access to meeting rooms

The IT department needs to clarify the current Microsoft method for restricting the app's calendar access.

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Guide

An Outlook meeting does not appear in Planner

Planner must be able to find an accepted reservation in the room's calendar.

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Guide

Planner displays the organizer's name as the meeting title

The venue's Exchange settings can change the topic in the resource's calendar.

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Parking

Resource booking

Security and access

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