MyDesk · Resources

Guides and help

Find guidance for daily use and administration of MyDesk.

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Guide

Get started with MyDesk Planner

Planner brings together meeting rooms, meetings and catering in a visual overview for reception, assistants and office administration.

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Guide

Order catering without a meeting

An independent catering order can be created without reserving a meeting room.

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Connect the E-Ink router

The E-Ink router gets network and power through the included PoE device.

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Order catering for a colleague's meeting

You can book for an existing meeting in Planner when your access and the booking deadline allow.

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Set up E-Ink devices with WiFi Tool

The WiFi Tool connects the supported E-Ink devices to the network and your MyDesk installation.

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Check guests in and out at the reception

The reception can register arrivals and departures on behalf of the guest.

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Add hosts from other companies

Other hosts is used for hosts that do not automatically come from your associated user management.

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Issue and register access cards for guests

Keep track of which access card has been issued and when it must be returned.

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Adapt guest registration to your reception

The settings control the appearance, guest fields and messages of the selected location.

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Register lunch for a guest

The guest's lunch choice follows the menus and deadlines your company has set up.

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Pre-register guests before their arrival

Pre-registration makes the necessary visitor information ready before the guest stands at reception.

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This is how guest registration works

MyDesk can collect arrival, host, messages and guest cards in the reception's workflow.

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Clarify consent to MyDesk

Microsoft consent determines which functions MyDesk can use in your Microsoft 365 environment.

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Understand data and anonymization in MyDesk

Data processing depends on the module: calendar information and MyDesk bookings are not processed in the same way.

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Analyze meeting catering

The catering reports provide an overview of orders, products and costs in a selected period.

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Analyze the use of meeting rooms

Use the reports to understand the venue's booking patterns and capacity needs.

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Get started with MyDesk Analytics

Analytics collects insights from the modules your solution contains.

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Analyze desk bookings

See how the demand for places is distributed between days and office areas.

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Book and manage electric car spaces

Electric car spaces can be included in the parking module when they have been created in your solution.

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Manage parking lots

Administrators manage locations, parking tickets and the availability of spaces.

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Create Out of Office types

Adapt the status choices employees use for homework and customer visits, for example.

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Create and manage lunch offers

The lunch module connects the employees' registrations with the canteen's planning.

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Log in and start booking

Use your work account to access the MyDesk modules your company has opened for you.

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Show only MyDesk meetings in the overview

This administrative setting changes the view for the entire organization.

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