Pandora, a global jewelry company headquartered in Copenhagen, handles a large number of meetings, guests and catering on a daily basis. To ensure a professional and efficient meeting experience, Pandora chose to implement MyDesk as a total solution for meeting room booking, meeting catering and guest registration.
The project
The purpose of the project was to replace a previous solution that did not meet Pandora’s requirements for stability, user-friendliness and support. With MyDesk, the focus was on both user-friendly booking for employees and improved overview and operation for administration and canteen staff.
The challenge
Pandora experienced recurring problems with double bookings and lack of support from the previous supplier. At the same time, the administrative tool was insufficient to create the necessary overview of meetings and catering. This created inefficiency and frustration for both employees and service functions.
Why MyDesk
MyDesk was chosen for its intuitive platform, strong support and the ability to bring together meeting room booking, guest registration and canteen management in one unified system. The solution gave Pandora a modern platform with a focus on efficient operations and high user satisfaction.
What was delivered
MyDesk Booking for simple and reliable meeting room booking without the risk of double bookings.
MyDesk Catering integrated with kitchen workflows, including a large touchscreen in the kitchen with an overview of the day’s orders.
MyDesk Guest registration with QR codes and automatic notification to hosts upon arrival.
MyDesk Planner for administration, who now have a single overview of all meetings and resources across the office.
