The project

Scanlines sought a solution that could handle guest arrivals more efficiently and reduce the manual workload for the reception.

They needed a platform where meeting rooms could be booked quickly, while guest information was handled automatically as part of the same process.

With MyDesk, Scanlines implemented an integrated setup where booking and guest management are connected, ensuring that guests are registered, informed and handled smoothly from invitation to check-in.

The project also focused on strengthening internal coordination, by combining meeting planning with automated guest data handling, Scanlines achieved a more structured approach to visitor flow across locations.

Why MyDesk

MyDesk was selected for its flexibility, straightforward user experience and integration capabilities.

The ability to automate pre-registration and support security processes was central.

Scanlines required a solution that could handle both expected and spontaneous visitors without creating additional administrative tasks.

MyDesk provided a scalable setup that supports these needs and ensures a professional reception flow.

What was delivered

• Integrated meeting room booking with automatic creation of guest invitations

• Automated pre-registration of guests directly from meeting bookings

• Streamlined check-in process allowing visitors to register themselves at arrival

• Reception dashboard offering an overview of current and upcoming guests

• Administrative insights supporting planning and compliance across departments

This setup has enabled scanlines to optimize their daily operations, reduce manual tasks and raise the overall service level for visitors and internal teams.