The project
The project at Ringsted Municipality was initiated with the goal of improving the daily handling of meetings and catering. The municipality needed a solution that fit naturally into their hybrid work model and allowed employees to manage everything directly from Outlook and Office 365.
A significant focus was to ensure a smooth transition from the previous system while retaining existing hardware, enabling implementation without unnecessary costs or operational disruptions.
The challenge
Ringsted Municipality’s previous platform no longer met modern user expectations. The lack of integration with Office 365 and Outlook Online resulted in inefficient workflows and additional complexity for employees.
The municipality also experienced challenges with their former provider, who could not deliver the level of accessible, day-to-day support required to maintain smooth operations across a large public organisation.
Why MyDesk
MyDesk was selected due to its intuitive user interface, strong integration with Microsoft’s platforms and its ability to support hybrid work practices. Just as important was MyDesk’s accessible Danish support, offering short response times and an understanding of public sector needs.
Furthermore, the ability to reuse existing meeting room screens made the solution both cost-effective and easy to implement.
What was delivered
Outlook-integrated booking solution with Office 365 support
Module for ordering meeting catering directly in the calendar
Reuse existing meeting room screens without the need for replacement
Dedicated Danish support and onboarding
A unified platform that supports hybrid meetings and simplifies workflows
