Ringsted Municipality has chosen MyDesk as its new solution for booking meeting rooms and meeting catering. The move marks a step towards a more modern and user-friendly platform that meets the municipality’s needs for both technological integration and local support.
The project
The project was initiated with the desire to optimize the daily handling of meetings and catering. MyDesk was chosen to deliver a solution that is tightly integrated with Outlook and Office 365, which matches Ringsted Municipality’s hybrid way of working. An important part of the project was to ensure a smooth transition from the previous solution while maintaining existing hardware.
The challenge
Ringsted Municipality had an older platform that no longer met the expectations of modern users. It lacked tight integration with Office 365 and Outlook Online, creating unnecessary workflows and complexity for users. In addition, the municipality found that the previous supplier could not provide the attentive and accessible support that was crucial in everyday life.
Why MyDesk
MyDesk was chosen for its intuitive user interface, tight integration with Microsoft platforms and ability to support hybrid workflows. Equally important was MyDesk’s Danish and accessible support, which matches the municipality’s requirements for a partner with a short response time and understanding of public needs. The fact that MyDesk could reuse the existing meeting room screens made the solution both economical and sustainable.
What was delivered
Outlook-integrated booking solution with Office 365 support
Module for ordering meeting catering directly in the calendar
Reuse existing meeting room screens without the need for replacement
Dedicated Danish support and onboarding
A unified platform that supports hybrid meetings and simplifies workflows
