Background information
Harboe brewery wanted to optimize their internal meeting room booking process. Previously, bookings were handled manually, creating inefficiencies, double bookings and low room utilization.
Goal
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Remove double bookings
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Get a real-time overview of room status
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Increase utilization rates without investing in new facilities
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Provide employees with a user-friendly booking experience
Choosing a solution
MyDesk was chosen as the digital platform because of:
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Intuitive interface
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Visual overviews of rooms
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Integration with office 365 and outlook
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Analytics for meeting patterns and room needs
Implementation
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Mapping existing meeting rooms
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Setup in mydesk including room sizes and equipment
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Integration with outlook for synchronized calendars
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Pilot phase with testing and feedback
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Employee training and onboarding
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Full deployment and operational support
The results
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95% reduction in double bookings
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25% better utilization of meeting rooms
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30% time savings in administration
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High employee satisfaction with the usability of the system
Learning points
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Visual booking overview for a better overview
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Integration with everyday tools is key to success
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Continuous user feedback ensures higher adoption
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Data insights can be used for future planning
Concrete example
An employee quickly finds an available room via the MyDesk app in Outlook, books with a few clicks, and the meeting automatically appears in all participants’ Outlook calendars. After the meeting, management can analyze room usage and adjust resources accordingly.