The problem
BKI FOODS A/S is a significant player in the Danish food industry with headquarters in Højbjerg, where many guests and business partners visit daily. As a modern production company with many employees, there was a desire to further professionalize the reception of visitors. The traditional manual handling of visitors could create a bottleneck in the reception area and lacked the visual expression that the company wanted to radiate.
In the food industry, professionalism and precision are crucial at all stages of the value chain, including the first impression upon arrival at the front desk. Without a digital system, it was challenging to maintain a constant and streamlined flow when external partners arrived for meetings or deliveries. This created a need for a solution that could automate the process while strengthening the company’s visual identity.
BKI FOODS A/S therefore chose to look for a solution that could combine technology with user-friendliness for both guests and employees. The aim was to ensure fast and intuitive registration that eliminated the need for paper-based lists. At the same time, it was important to the company that the chosen solution fit into their physical surroundings in Højbjerg in terms of architecture and branding.
The solution
MyDesk has delivered and implemented a complete digital solution for guest registration tailored to BKI FOODS A/S’ specific needs. At the core of the solution is an intuitive visitor management that allows guests to check in digitally upon arrival. The system is integrated into the company’s workflow, so the host is automatically notified when their visitor has arrived at the location.
As a key part of the delivery, we implemented digital E-ink guest cards designed in BKI Foods’ own corporate colors and logo. These digital cards act as a modern replacement for the classic stickers and are dynamically updated with the guest’s information upon arrival. This gives a consistently professional look that aligns with the company’s other visual identity.
The solution is set up with a focus on simplicity and reliability, so the IT department and reception do not have to spend time on complex administration. The digital E-ink signs are energy-friendly and reusable, which fits perfectly into a modern business structure. MyDesk ensures that BKI FOODS A/S has a full overview of who is in the building at any given time.
The result
Through the implementation of MyDesk’s visitor management, BKI FOODS A/S has achieved a significant upgrade of their guest experience. Visitors are now greeted by a modern, digital experience that guides them quickly through their arrival. The personalized E-ink guest cards act as a qualitative detail that shows the guest that thought has gone into every part of their visit.
Internally, the solution has led to a more structured workday for both the reception and the employees receiving guests. The automation of arrival notifications removes uncertainty and waiting time, creating a calmer atmosphere in the arrival area. In addition, management has gained a better real-time overview of visitor activity without having to make manual counts.
The overall solution has given BKI FOODS A/S a professional boost where technology and branding go hand in hand. By switching to digital guest cards, the company signals innovation and quality from the moment you walk in the door. It has created a streamlined process that supports the company’s daily operations and meets modern requirements for security and documentation.
