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1817 results
Meeting room display or Planner: which do you need?
Showing status at the door and coordinating several rooms are different tasks. See when a meeting room display, MyDesk Planner or both fit your workflow.
Read onDesk booking pilot: test before rollout
A reservation can look right on screen and still send a colleague to the wrong desk. Use a small pilot to test the full office-day experience.
Read onOffice parking rules: make space allocation clear
Who can book, when should a parking space be released, and who helps visitors? Set clear parking rules that people can follow in their daily work.
Read onHybrid meeting: checklist for room, sound and participants
A hybrid meeting needs to work for people in the room and those joining online. Use this checklist to choose a room, test the equipment and make sure everyone can contribute.
Read onOffice occupancy rate: how to calculate it
An office occupancy percentage is only useful when you know what was counted. Use this practical method to define the desks, time period and data source before comparing results.
Read onVisitor invitations: a checklist before the office visit
Visitors need to find the right entrance and know who will welcome them. Use this checklist when inviting customers, candidates or business partners to your office.
Read onHot desking or assigned desks? Choosing a model for your office
Sharing desks takes more than removing nameplates. Compare assigned desks, hot desking and a mixed model based on your tasks, equipment and office attendance.
Read onMeeting room no-shows: how to release unused reservations
The room is empty, but the calendar says it is booked. Here is a practical guide to preventing no-shows and choosing a check-in and release routine that fits your meetings.
Read onShared office days: how to plan the week as a team
An office day is most useful when the colleagues you need to work with are there too. Here is a simple routine for agreeing on days, finding desks and handling changes.
Read onMeeting catering: checklist for ordering and changes
Coffee outside the wrong room and lunch for the wrong number of people can often be avoided with a few clear arrangements. Use this checklist when ordering catering for internal meetings.
Read onMyDesk has received the ISAE 3402 Type 2 declaration for 2026
RSM Denmark has reviewed MyDesk's IT controls for the period 1 August 2025 to 31 July 2026. The new audit statement can now be downloaded.
Read onWhat do I do if the MyDesk kiosk keeps loading?
If the MyDesk kiosk keeps showing a loading icon, the problem may be with the network connection, the browser, or a server error.
Read the answerWhat do I do if the MyDesk window in Outlook meetings is blank so I can't manage food and guests?
A blank MyDesk window in Outlook may be due to problems with the Outlook cache or the connection to the MyDesk service. Try restarting Outlook. If that doesn't help, you can try clearing …
Read the answerWhy is a resource shown both under 'meeting room' and 'other resources', and how can this be corrected?
When a resource, such as a boat, appears both under 'meeting room' and 'other resources', this is probably due to an incorrect configuration, where the resource has been assigned to sever…
Read the answerWhat do I do if a booking I made has disappeared from the system?
If a booking you previously made no longer appears in the system, it can be due to various reasons, such as system errors, accidental deletion or configuration changes. You should contact…
Read the answerWhat do I do if the parking levels are displayed incorrectly in MyDeskApp, e.g. that level -1 is displayed even though there are only slots on -2 and -3?
If MyDeskApp shows incorrect parking levels, such as level -1, even if your slots are only on -2 and -3, it probably indicates a configuration error in the system. This must be corrected …
Read the answerWhy can't I add new license plates in the Outlook add-in?
If you're having trouble adding new license plates in the Outlook add-in, it could be due to several factors. It may be related to user rights, an outdated version of the add-on, or a dis…
Read the answerWhy don't my meeting rooms appear in the Outlook add-in even though they are visible in Planner?
If meeting rooms are visible in Planner, but not in the Outlook add-in, this may be due to a synchronization error between Exchange, MyDesk and the Outlook add-in. Try restarting Outlook,…
Read the answerHow do I reserve meeting rooms for other users in MyDesk?
To reserve meeting rooms for other users, you must use the dedicated function for 'reservation for others'. Attempting to book for yourself and then change ownership may lead to error mes…
Read the answerHow does a user gain access to view and book all meeting rooms, especially those on a specific floor?
In order for a user to view and book specific meeting rooms, they must have the correct access rights assigned in MyDesk. If the user lacks access to rooms on a certain floor, the adminis…
Read the answerWhy can't I order catering for my own meeting rooms, but only for common rooms?
This may be because catering is not activated or correctly linked to the relevant meeting rooms in MyDesk. Check the premises' settings in the admin portal to see if catering is activated…
Read the answerHow do I handle meeting rooms that can be divided into two sections in MyDesk?
A meeting room that can be divided into two sections requires a setup in MyDesk that registers both the overall room and the two sections. If the booking does not work correctly, you shou…
Read the answerHow do I clean up old meeting rooms or locations in MyDesk?
Remove meeting rooms or locations that are no longer used in the MyDesk admin portal. Before deleting them permanently, check if the premises are still in use in Exchange or other integra…
Read the answerWhy can I change the quantity or delete products on a catering order after the order deadline?
This is due to a limitation in the system: The order content is not automatically locked for editing when the order deadline has passed. Therefore, you can still change the number and del…
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