Contact our
Security Team
Do you have questions about information security, data processing, compliance or documentation? Contact us directly - we respond quickly and accurately.
When should you contact the Security Team?
Our Security Team is here to help customers, potential customers and partners with security and compliance questions. Contact us if you:
- Conduct a security review or due diligence
- Need access to compliance documentation (ISAE 3402, NIS2, DPA)
- Have questions about our security architecture or controls
- Want to report a security incident or vulnerability
- Have questions about data processing and GDPR
- Planning an enterprise onboarding and have technical questions
Contact details
E-mail: security@mydesk.io
Phone: +45 5191 4488
We strive to respond within one business day. For critical security incidents, please call directly.
Responsible Disclosure
If you have discovered a security vulnerability in the MyDesk platform, we encourage you to report it responsibly via our Security Team. We treat all reports confidentially and recognize good-faith reporting.
Contact
- 📧 security@mydesk.io
- 📞 +45 5191 4488
- Reply within 1 business day
- Critical incidents - Call directly
- Responsible Disclosure
Fast and competent help
security@mydesk.io - We respond within one business day.
Phone number
+45 5191 4488 - Call directly for critical security incidents.
Documentation
Request ISAE 3402, NIS2 statement and other compliance documents.
