Step 1: Open the MyDesk add-in #
To pre-register your guests so they can easily check in on arrival, you must first open the MyDesk Addin. This can be done via multiple platforms:
- Your mobile phone
- Outlook inbox
- Web
- Teams
Alternatively, you can do it while booking a meeting and inviting guests.
Step 2: Choose pre-registration method #
There are several ways to pre-register guests. The simplest method is to set the system to automatically pre-register all external guests invited to meetings. This ensures that the guest is registered upon arrival, without any further action on your part.
Step 3: Manually pre-register guests #
If you prefer to have more control, you can manually pre-register guests. To do this, you need to:
- Open the MyDesk Addin device via your chosen platform.
- Tap on “Guest registration”.
- See the list of already invited guests.
Select the guest you want to pre-register and enter the necessary information such as name and company. You can also choose whether the guest should bring lunch to the meeting.
Step 4: Update guest information #
Once the information has been entered, tap “Update guest”. This will automatically pre-register the guest and place them on the list of invited guests for that day. Remember to cancel the pre-registration if the meeting is canceled.
Step 5: Customize the guest registration screen if needed #
The guest registration screen is completely customizable to match your company branding. You can change texts, images, logos and more to give guests a personalized experience upon arrival.
You can also change how users check in. Below is the solution configured to handle guests who are pre-registered.
Step 6: Guest arrival and check-in #
When the guest arrives, they simply enter the first few characters of their name or email address on the guest registration screen. The system will automatically retrieve their details.
Step 7: Confirmation and check-in #
After entering information, the guest presses “Continue”. After which data from the pre-registration is displayed, the guest simply needs to press check in to complete the registration.
Conclusion #
With MyDesk guest registration, pre-registering your guests is easy and efficient. Whether you choose automatic or manual registration, the system ensures a seamless experience for both host and guest. Customize the screen to reflect your corporate identity and make the arrival process as simple as possible.
