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MyDesk

Add “Other” hosts in MyDesk guest registration

Do you need help? Below you'll find all our guides to help you get the most out of MyDesk.
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Managing guest registration can be a challenge, especially in buildings where multiple businesses share the facilities. MyDesk offers a solution to add and manage hosts from other companies so everyone can enjoy a seamless experience.

Step 1: Understand the concept of “other hosts” #

A host is defined as an employee who can receive guests. If your business shares a building with other companies, you may need to include hosts from those companies in your guest registration.

The concept of hosts

Step 2: Create a binding to the user management system #

One of the most effective ways to add hosts from other companies is to create a binding to their user management system, such as Azure AD. This allows their users to automatically become available in MyDesk and thus their guests can also register.

Step 3: Manually add hosts #

If a company does not want automatic availability, hosts can be entered manually. This is done in the “Other hosts” section, where you enter name, email, cell phone and company name.

Adding hosts manually

  • Name: Enter the full name of the host.
  • Email: Enter the host’s email address.
  • Mobile phone: Add the host’s mobile number.
  • Company: Specify which company the host represents.

Step 4: Add and confirm #

After entering, press “Add”. The new host will now be available in the system. When you search for hosts in the visitor registry, the manually added hosts will also appear.

Adding and confirming

Step 5: Import large amounts of Users #

For companies with many hosts, it can be beneficial to import data directly. MyDesk can help integrate lists from other systems where this data is maintained.

 

 

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