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MyDesk × Microsoft Exchange

Direct integration to Microsoft Exchange – synchronize calendar and meeting rooms between MyDesk and Exchange in real-time.

What is the MyDesk + Microsoft Exchange integration?

The MyDesk integration with Microsoft Exchange allows companies to synchronize calendar and meeting rooms directly between MyDesk and Exchange. The integration ensures that bookings made in MyDesk automatically appear in Outlook calendars and that meeting rooms booked in Outlook automatically sync to MyDesk. This eliminates double bookings and ensures that all employees always have an up-to-date overview of availability. The integration supports Exchange Online (Microsoft 365) and Exchange On-Premises via Exchange Web Services (EWS) or Microsoft Graph API.

Benefits of the integration

Real-time synchronization of meeting room bookings between MyDesk and Exchange

Eliminate double bookings with automatic availability checks

Bookings in MyDesk automatically appear in Outlook calendars

Supports Exchange Online and Exchange On-Premises

Automatic update when bookings are changed or canceled

Full integration with Outlook meeting requests

Reduce administration costs with automated calendar synchronization

How the integration works

1

MyDesk is configured with Exchange API connection (EWS or Graph API)

2

Meeting rooms in Exchange are registered as resources in MyDesk

3

Employee books a meeting room in MyDesk or Outlook

4

The booking is automatically synchronized to the other system

5

Outlook calendars are updated with meeting room information

6

Cancellation in one system is automatically updated in both systems

Frequently asked questions

Does the integration support Exchange On-Premises?

Yes, the integration supports both Exchange Online (Microsoft 365) and Exchange On-Premises via Exchange Web Services (EWS).

What happens when double booking?

MyDesk automatically checks availability in Exchange before booking is confirmed. Double bookings are proactively prevented.

Do meeting invites sync automatically?

Yes, you can. Bookings in MyDesk automatically generate Outlook meeting invitations to participants via Exchange.

Does the integration require special Exchange licenses?

The integration requires Exchange Online Plan 1 or higher, or Exchange Server 2016/2019 On-Premises. Contact MyDesk for specific requirements.

How is the integration set up?

The MyDesk team will help with the setup. It requires Exchange API access and configuration in the MyDesk admin panel.

Ready to get started?

Contact MyDesk today to learn more about how the Exchange integration can optimize calendar and meeting room bookings in your business.

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