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To ensure correct and automated handling of your reservations, meeting rooms must be created in MyDesk Exchange. Here are the primary reasons for this:
1. Synchronization and integration By creating the premises in MyDesk Exchange, full integration between MyDesk and your existing calendar system (e.g. Outlook/Exchange) is ensured. This means that bookings are updated in real time across all platforms.
2. Avoid double bookings The integration acts as a guarantee against overlap. When a room is booked in MyDesk, it is immediately marked as occupied in the Exchange calendar and vice versa.
3. Flexibility (Database-based rooms) Although Exchange integration is the standard to achieve full synchronization, MyDesk also offers the possibility to create database-based meeting rooms. These run solely internally in MyDesk and do not require an Exchange license or calendar centrally. This can be an advantage for premises or resources that do not need to be managed via Outlook.
Summary: We recommend Exchange creation for the most stable user experience, but offer database-based solutions for specific needs.