MyDesk · Questions and answers

Why does my guest check-in screen (Surface) log out daily even though it's on the network?

Make sure the Surface device has a stable and persistent connection to the network. Check power management settings, network settings, and any security policies that may be causing logout. Consider rebooting the device regularly or examining log files for specific error messages related to the logout or network connection. Contact IT support for further troubleshooting.

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Make sure the Surface device has a stable and persistent connection to the network. Check power management settings, network settings, and any security policies that may be causing logout. Consider rebooting the device regularly or examining log files for specific error messages related to the logout or network connection. Contact IT support for further troubleshooting.

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