Svar fra den eksisterende vidensbase. Kontrollér jeres opsætning, og kontakt support, hvis svaret ikke passer til den version, I bruger.
First, check the order status directly in MyDesk and compare with the status in the MyDesk mobile app. If the payment is approved in the app, but the order still does not appear in MyDesk, please contact support with the time of the order, the affected user and any error messages so that the problem can be investigated.