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If you're having trouble scanning a QR code with your iPhone, try the following: 1. Make sure your iPhone is updated to the latest iOS version available. 2. If you're scanning from an app, make sure the app has access to the camera. 3. Try scanning the QR code from a different distance or under different lighting conditions. 4. If the problem persists with the iPhone's built-in camera, try the built-in scanner in the MyDesk app.