MyDesk · Questions and answers

Why does the screen not check out guests when the QR code on the guest card is scanned?

If the QR code is scanned, but the guest is not checked out, or the e-ink screen does not reset, this may indicate an error in the system's communication or in the check-out function itself. This may require a restart of services or a closer investigation by the support team.

Originally published

E-ink guest card

Svar fra den eksisterende vidensbase. Kontrollér jeres opsætning, og kontakt support, hvis svaret ikke passer til den version, I bruger.

If the QR code is scanned, but the guest is not checked out, or the e-ink screen does not reset, this may indicate an error in the system's communication or in the check-out function itself. This may require a restart of services or a closer investigation by the support team.

Page coming soon

Explore the platform on our homepage

Book a demo

Open the booking calendar in a new window ↗