MyDesk · Questions and answers

Why do I have to log in repeatedly in the MyDesk add-in?

If you have to log in repeatedly in the MyDesk add-in, it may be due to browser settings, session expiration, or specific security policies in your IT environment. Typical solutions include checking the browser's cookie settings, updating the add-in, or contacting your IT department to investigate your organization's session management policies. The browser's cache and cookies should be cleared and the add-in can be reinstalled if the problem persists.

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If you have to log in repeatedly in the MyDesk add-in, it may be due to browser settings, session expiration, or specific security policies in your IT environment. Typical solutions include checking the browser's cookie settings, updating the add-in, or contacting your IT department to investigate your organization's session management policies. The browser's cache and cookies should be cleared and the add-in can be reinstalled if the problem persists.

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