MyDesk · Questions and answers

Why can't I check in guests with special characters in the name via the backend?

Special characters such as ' and ´ in the guest's name can prevent check-in via the backend due to a limitation in the system's handling of the characters. As a workaround, you can avoid these characters in the guest name. The limitation itself requires a system update to fix.

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Visitor management

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Special characters such as ' and ´ in the guest's name can prevent check-in via the backend due to a limitation in the system's handling of the characters. As a workaround, you can avoid these characters in the guest name. The limitation itself requires a system update to fix.

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