MyDesk · Questions and answers

Why is the guest not checked out when I scan the QR code on the guest card?

A possible reason is that the service that handles checkout via QR code has stopped. The troubleshooting should therefore include a check of whether the service is running correctly. It may require a review via remote access.

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Visitor management

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A possible reason is that the service that handles checkout via QR code has stopped. The troubleshooting should therefore include a check of whether the service is running correctly. It may require a review via remote access.

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