MyDesk · Questions and answers

What does “Error getting current user data!” mean in MyDesk and what can I do?

The error message “Error getting current user data!” means that MyDesk cannot retrieve your user data. Try the following:

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The error message “Error getting current user data!” means that MyDesk cannot retrieve your user data. Try the following:

1. Reload the page. 2. Log out and log in again. 3. If the error persists, clear the browser's cache and cookies for MyDesk and log in again.

Contact support if the problem persists. State the exact error message, when it occurs, and what you did immediately before.

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