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If a catering order has been canceled in your booking system, but still appears in the reports in Analytics, this is typically due to a problem with the synchronization between the systems or a process error in the data transfer.
When data is not updated automatically, Analytics gives a misleading picture of the actual catering orders.
How to solve it: To have the canceled order removed and ensure correct data in your reporting, contact MyDesk Support. Please state the order number or date of the order.
Contact support: Email support@mydesk.io and we'll help clean up the numbers.