MyDesk · Questions and answers

Can changing the IP address of E-ink displays cause them to reconnect frequently?

Yes, changes in the E-ink guest card IP address can cause the displays to frequently try to reconnect to the network. This is typically because the connection between the monitor and the server is interrupted when the IP address changes during operation.

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E-ink guest card

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Yes, changes in the E-ink guest card IP address can cause the displays to frequently try to reconnect to the network. This is typically because the connection between the monitor and the server is interrupted when the IP address changes during operation.

If you find that your E-ink screens frequently reconnect, it is recommended to contact MyDesk support for troubleshooting and assistance.

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