MyDesk · Questions and answers

Why do my products not appear in the catering app after creation in the back office?

For a product created in the back office to appear in the catering app, it must be correctly associated with the location, be active and all necessary settings for accessibility and visibility in the app must be configured. Also check any filter settings in the catering app that may prevent the product from being displayed. If everything looks correct, it may be a sync error and support should be contacted.

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For a product created in the back office to appear in the catering app, it must be correctly associated with the location, be active and all necessary settings for accessibility and visibility in the app must be configured. Also check any filter settings in the catering app that may prevent the product from being displayed. If everything looks correct, it may be a sync error and support should be contacted.

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