MyDesk · Questions and answers

Why is my meeting room booking rejected even though I have booked the room in Planner?

If you receive a rejection via email after booking a meeting room in Planner, there may be a discrepancy between Planner and the booking system. Check the room's calendar to see if it is available at the desired time.

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Meeting room booking

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If you receive a rejection via email after booking a meeting room in Planner, there may be a discrepancy between Planner and the booking system. Check the room's calendar to see if it is available at the desired time.

If the problem persists, it may be due to an operating error in the booking agent or a setup error. Contact support with information about the affected room, the time and a draft of the meeting invitation.

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