MyDesk · Questions and answers

What should I do if the guest card does not register check-in or does not update?

If the guest cards do not register check-in or guest data does not appear on the cards, support should be contacted. The problem can be solved by refreshing the maps, restarting the computers, or restarting the VisitorApp. According to a case, one should contact support if it is a persistent problem.

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E-ink guest card

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If the guest cards do not register check-in or guest data does not appear on the cards, support should be contacted. The problem can be solved by refreshing the maps, restarting the computers, or restarting the VisitorApp. According to a case, one should contact support if it is a persistent problem.

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