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What do I do if an E-ink guest card tag is not updated with the guest's name?

If an E-ink guest card tag does not update with the guest's name, you should first check that the tag is correctly paired with the system and has sufficient power. Next, verify that the guest is properly registered and that all required fields are completed. If the problem persists, it may be necessary to reboot the chip or contact support for further troubleshooting, as there may be a technical error in the communication.

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E-ink guest card

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If an E-ink guest card tag does not update with the guest's name, you should first check that the tag is correctly paired with the system and has sufficient power. Next, verify that the guest is properly registered and that all required fields are completed. If the problem persists, it may be necessary to reboot the chip or contact support for further troubleshooting, as there may be a technical error in the communication.

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