MyDesk · Questions and answers

Meeting room screen shows “Available”, even if the room is booked

Screens in meeting rooms do not always update the status correctly, even if the system shows the correct booking. This may be due to an error in the synchronization between the booking system and the screens. If necessary, check the status in the booking system to confirm the real booking status. Contact support with information about the name of the meeting room, the time of the error, and whether any troubleshooting was done (eg restarting the screen).

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Meeting room booking

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Screens in meeting rooms do not always update the status correctly, even if the system shows the correct booking. This may be due to an error in the synchronization between the booking system and the screens. If necessary, check the status in the booking system to confirm the real booking status. Contact support with information about the name of the meeting room, the time of the error, and whether any troubleshooting was done (eg restarting the screen).

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