MyDesk · Questions and answers

Do guests automatically receive e-mail if they decline the meeting in Outlook and are they still registered in MyDesk?

Yes, if a guest declines a meeting in Outlook, they will still receive the automated email from MyDesk, provided the invitation was sent from there. They will also continue to be registered as future visitors in MyDesk. This is because MyDesk and Outlook work as separate systems and the Outlook reply does not automatically cancel the registration in MyDesk. A cancellation must be made directly in MyDesk.

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Yes, if a guest declines a meeting in Outlook, they will still receive the automated email from MyDesk, provided the invitation was sent from there. They will also continue to be registered as future visitors in MyDesk. This is because MyDesk and Outlook work as separate systems and the Outlook reply does not automatically cancel the registration in MyDesk. A cancellation must be made directly in MyDesk.

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