MyDesk · Questions and answers

Why don't notes added via mobile app appear in guest registration management?

If notes added to a guest registration via the mobile app (Android/iOS) do not appear in the administration, it may be due to a synchronization error between the mobile app and the administration module. As a temporary solution, you can add the notes via the web portal.

Originally published

Visitor management

Svar fra den eksisterende vidensbase. Kontrollér jeres opsætning, og kontakt support, hvis svaret ikke passer til den version, I bruger.

If notes added to a guest registration via the mobile app (Android/iOS) do not appear in the administration, it may be due to a synchronization error between the mobile app and the administration module. As a temporary solution, you can add the notes via the web portal.

Page coming soon

Explore the platform on our homepage

Book a demo

Open the booking calendar in a new window ↗