MyDesk · Questions and answers

Why don't my meeting rooms appear in the Outlook add-in even though they are visible in Planner?

If meeting rooms are visible in Planner, but not in the Outlook add-in, this may be due to a synchronization error between Exchange, MyDesk and the Outlook add-in. Try restarting Outlook, clearing Outlook's cache, or reinstalling the add-in. If the problem persists, you may need to contact support to investigate the deeper integration and sync status.

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If meeting rooms are visible in Planner, but not in the Outlook add-in, this may be due to a synchronization error between Exchange, MyDesk and the Outlook add-in. Try restarting Outlook, clearing Outlook's cache, or reinstalling the add-in. If the problem persists, you may need to contact support to investigate the deeper integration and sync status.

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