MyDesk · Questions and answers

Why are images not displayed when searching for colleagues in the MyDesk App?

If images do not appear when searching for colleagues in the MyDesk App, you can try the following:

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Svar fra den eksisterende vidensbase. Kontrollér jeres opsætning, og kontakt support, hvis svaret ikke passer til den version, I bruger.

If images do not appear when searching for colleagues in the MyDesk App, you can try the following:

Check your network connection.

Clear the app's cache if your device allows it.

Try reinstalling the app.

If the problem persists, contact support and describe the problem and any error messages. Missing images can have several causes, so these steps may not solve the problem.

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