MyDesk · Questions and answers

What should I do if the Planner and Catering system do not show the same catering for a meeting booking?

If the Planner and Catering system show different catering for the same meeting booking, it may be because products on the menu card have been deleted and restored. Check if the menu card has been changed in this way and if the product updates have gone through in both systems. If the information still does not match, you can contact support to investigate the synchronization.

Originally published

Generally

Svar fra den eksisterende vidensbase. Kontrollér jeres opsætning, og kontakt support, hvis svaret ikke passer til den version, I bruger.

If the Planner and Catering system show different catering for the same meeting booking, it may be because products on the menu card have been deleted and restored. Check if the menu card has been changed in this way and if the product updates have gone through in both systems. If the information still does not match, you can contact support to investigate the synchronization.

Page coming soon

Explore the platform on our homepage

Book a demo

Open the booking calendar in a new window ↗