MyDesk · Questions and answers

What should I do if the 'Continue' button does not respond during guest registration on an iPad?

If the 'Continue' button (Continue) does not respond when guests try to register via iPad, this may be due to an error in the application. A workaround might be to force the Kiosker app to reload the home page periodically (eg once an hour). This can be set up in the application's settings. If the problem persists, or if reloading the home page does not resolve the problem, it is recommended to contact support with details of when the problem occurs and which version of the app is being used, as well as the iPadOS version.

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Visitor management

Svar fra den eksisterende vidensbase. Kontrollér jeres opsætning, og kontakt support, hvis svaret ikke passer til den version, I bruger.

If the 'Continue' button (Continue) does not respond when guests try to register via iPad, this may be due to an error in the application. A workaround might be to force the Kiosker app to reload the home page periodically (eg once an hour). This can be set up in the application's settings. If the problem persists, or if reloading the home page does not resolve the problem, it is recommended to contact support with details of when the problem occurs and which version of the app is being used, as well as the iPadOS version.

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