MyDesk · Questions and answers

What do I do if the received guest cards for my location cannot be found or selected on the overview?

If the received guest cards cannot be found or selected on the overview, it may be because they are not correctly configured or registered in the system. The cards can still show barcodes on the display. Contact support to check and correct the cards' configuration and registration.

Originally published

Visitor management

Svar fra den eksisterende vidensbase. Kontrollér jeres opsætning, og kontakt support, hvis svaret ikke passer til den version, I bruger.

If the received guest cards cannot be found or selected on the overview, it may be because they are not correctly configured or registered in the system. The cards can still show barcodes on the display. Contact support to check and correct the cards' configuration and registration.

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