When should you contact the Security Team?
Our Security Team is here to help customers, potential customers and partners with security and compliance questions. Contact us if you:
- Conduct a security review or due diligence
- Need access to compliance documentation (ISAE 3402, NIS2, DPA)
- Have questions about our security architecture or controls
- Want to report a security incident or vulnerability
- Have questions about data processing and GDPR
- Planning an enterprise onboarding and have technical questions
Contact details
Email: security@mydesk.io
Telephone: +45 5191 4488
We strive to respond within one business day. For critical security incidents, please call directly.
Responsible Disclosure
If you have discovered a security vulnerability in the MyDesk platform, we encourage you to report it responsibly via our Security Team. We treat all reports confidentially and recognize good-faith reporting.
Contact
- 📧 security@mydesk.io
- 📞 +45 5191 4488
- Reply within 1 business day
- Critical incidents - Call directly
- Responsible Disclosure