{"id":43327,"date":"2026-04-19T14:57:58","date_gmt":"2026-04-19T13:57:58","guid":{"rendered":"https:\/\/mydesk.io\/security-center\/contact-security-team\/"},"modified":"2026-09-10T19:23:31","modified_gmt":"2026-09-10T18:23:31","slug":"contact-security-team","status":"publish","type":"page","link":"https:\/\/mydesk.io\/en\/security-center\/contact-security-team\/","title":{"rendered":"Contact Security Team"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"43327\" class=\"elementor elementor-43327 elementor-43023 elementor-bc-flex-widget\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-339ae229 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"339ae229\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-524de861\" data-id=\"524de861\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-46d71ea1 elementor-widget elementor-widget-html\" data-id=\"46d71ea1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"sc-breadcrumb\">\n  <div class=\"sc-inner\">\n    <a href=\"\/\">Home ' Home<\/a>\n    <span>'<\/span>\n    <a href=\"https:\/\/mydesk.io\/en\/security-center\/\">Security Center<\/a>\n    <span>'<\/span>\n    <strong>Contact the Security Team<\/strong>\n  <\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-690eb034 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"690eb034\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-094f80aa\" data-id=\"094f80aa\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6ba5e250 elementor-widget elementor-widget-html\" data-id=\"6ba5e250\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section class=\"sc-subpage-hero\">\n  <div class=\"sc-subpage-hero-inner\">\n    <div class=\"sc-hero-badge\"><span class=\"sc-dot\"><\/span>Contact<\/div>\n    <h1 class=\"sc-subpage-h1\">Contact our<br>Security Team<\/h1>\n    <p class=\"sc-subpage-desc\">Do you have questions about information security, data processing, compliance or documentation? Contact us directly - we respond quickly and accurately. <\/p>\n  <\/div>\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1d1cbb4e elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"1d1cbb4e\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-044a7c18\" data-id=\"044a7c18\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-245042a5 elementor-widget elementor-widget-html\" data-id=\"245042a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section class=\"sc-subpage-content\">\n  <div class=\"sc-subpage-content-inner\">\n    <div class=\"sc-content-grid\">\n      <div class=\"sc-content-main\">\n        <h2>When should you contact the Security Team?<\/h2>\n        <p>Our Security Team is here to help customers, potential customers and partners with security and compliance questions. Contact us if you: <\/p>\n        <ul>\n          <li>Conduct a security review or due diligence<\/li>\n          <li>Need access to compliance documentation (ISAE 3402, NIS2, DPA)<\/li>\n          <li>Have questions about our security architecture or controls<\/li>\n          <li>Want to report a security incident or vulnerability<\/li>\n          <li>Have questions about data processing and GDPR<\/li>\n          <li>Planning an enterprise onboarding and have technical questions<\/li>\n        <\/ul>\n        <h3>Contact details<\/h3>\n        <p><strong>E-mail:<\/strong> <a href=\"mailto:security@mydesk.io\">security@mydesk.io<\/a><\/p>\n        <p><strong>Phone:<\/strong> <a href=\"tel:+4551914488\">+45 5191 4488<\/a><\/p>\n        <p>We strive to respond within one business day. For critical security incidents, please call directly. <\/p>\n        <h3>Responsible Disclosure<\/h3>\n        <p>If you have discovered a security vulnerability in the MyDesk platform, we encourage you to report it responsibly via our Security Team. We treat all reports confidentially and recognize good-faith reporting. <\/p>\n      <\/div>\n      <div>\n        <div class=\"sc-info-box\">\n          <h4>Contact<\/h4>\n          <ul>\n            <li>\ud83d\udce7 security@mydesk.io<\/li>\n            <li>\ud83d\udcde +45 5191 4488<\/li>\n            <li>Reply within 1 business day<\/li>\n            <li>Critical incidents - Call directly<\/li>\n            <li>Responsible Disclosure<\/li>\n          <\/ul>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-52929637 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"52929637\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-no\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-842d6d98\" data-id=\"842d6d98\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9b91deb3 elementor-widget elementor-widget-html\" data-id=\"9b91deb3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<section class=\"sc-subpage-highlights\">\n  <div class=\"sc-subpage-highlights-inner\">\n    <div class=\"sc-section-label sc-cyan-text\">We are here for you<\/div>\n    <h2 class=\"sc-section-title sc-white\">Fast and competent help<\/h2>\n    <div class=\"sc-subpage-highlights-grid\">\n      <div class=\"sc-highlight-card\">\n        <div class=\"sc-highlight-icon sc-hi-green\">\u2709\ufe0f<\/div>\n        <h4>Email<\/h4>\n        <p>security@mydesk.io - We respond within one business day.<\/p>\n      <\/div>\n      <div class=\"sc-highlight-card\">\n        <div class=\"sc-highlight-icon sc-hi-blue\">\ud83d\udcde<\/div>\n        <h4>Phone number<\/h4>\n        <p>+45 5191 4488 - Call directly for critical security incidents.<\/p>\n      <\/div>\n      <div class=\"sc-highlight-card\">\n        <div class=\"sc-highlight-icon sc-hi-cyan\">\ud83d\udccb<\/div>\n        <h4>Documentation<\/h4>\n        <p>Request ISAE 3402, NIS2 statement and other compliance documents.<\/p>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Home &#x2018; Home &#x2018; Security Center &#x2018; Contact the Security Team Contact Contact ourSecurity Team Do you have questions about information security, data processing, compliance or documentation? Contact us directly &#x2013; we respond quickly and accurately. When should you contact the Security Team? Our Security Team is here to help customers, potential customers and partners [&#x2026;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":43245,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"content-type":"","_lovable_managed":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"class_list":["post-43327","page","type-page","status-publish","hentry"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.1.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Home &#039; Home &#039; Security Center &#039; Contact the Security Team Contact Contact ourSecurity Team Do you have questions about information security, data processing, compliance or documentation? Contact us directly - we respond quickly and accurately. 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