{"id":43401,"date":"2025-01-19T22:21:09","date_gmt":"2025-01-19T21:21:09","guid":{"rendered":"https:\/\/mydesk.io\/kb\/installing-the-mydesk-mobile-app\/"},"modified":"2025-01-19T22:21:09","modified_gmt":"2025-01-19T21:21:09","password":"","slug":"installing-the-mydesk-mobile-app","status":"publish","type":"docs","link":"https:\/\/mydesk.io\/en\/kb\/installing-the-mydesk-mobile-app\/","title":{"rendered":"Installing the MyDesk mobile app"},"content":{"rendered":"<p>&nbsp;<\/p>\n<div>\n<p><span style=\"display: flex; justify-content: center;\"><iframe style=\"width: 100%; max-width: 550px; aspect-ratio: 16\/9;\" title=\"YouTube video player\" src=\"https:\/\/www.youtube.com\/embed\/DgObqpxEnz0\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/span><\/p>\n<p>In this guide, we will show you how to install the MyDesk app on your phone. It&#8217;s a simple process and I&#8217;ll take you through each step so you can easily get the app up and running. <\/p>\n<h2>Step 1: Find the App Store<\/h2>\n<p>First, you need to open the App Store on your phone. In this case, I&#8217;ll show you how to do this on an iPhone. <\/p>\n<p><a href=\"https:\/\/mydesk.io\/wp-content\/uploads\/2025\/01\/ab54af89-4a3e-410d-9f7b-5df813823770.webp\"><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone\" style=\"object-fit: cover; width: 350px;\" src=\"https:\/\/mydesk.io\/wp-content\/uploads\/2025\/01\/ab54af89-4a3e-410d-9f7b-5df813823770.webp\" alt=\"Opening the App Store on iPhone\" width=\"306\" height=\"580\"><\/a><\/p>\n<h2>Step 2: Search for the MyDesk app<\/h2>\n<p>Once the App Store is open, search for the app called &#8220;MyDesk app&#8221;. Type the name in the search bar and the app should appear in the search results. <\/p>\n<p><a href=\"https:\/\/mydesk.io\/wp-content\/uploads\/2025\/01\/1e9b6265-99d5-4e28-9254-6256916222d4.webp\"><img decoding=\"async\" class=\"alignnone\" style=\"object-fit: cover; width: 350px;\" src=\"https:\/\/mydesk.io\/wp-content\/uploads\/2025\/01\/1e9b6265-99d5-4e28-9254-6256916222d4.webp\" alt=\"Search for MyDesk app in the App Store\" width=\"309\" height=\"571\"><\/a><\/p>\n<h2>Step 3: Install the app<\/h2>\n<p>Once you have found the MyDesk app in the App Store, click the button to install it. Wait a moment while the app is downloaded and installed on your phone. <\/p>\n<p><a href=\"https:\/\/mydesk.io\/wp-content\/uploads\/2025\/01\/d425f406-e83d-4e9e-a64d-b486b4833282.webp\"><img decoding=\"async\" class=\"alignnone\" style=\"object-fit: cover; width: 350px;\" src=\"https:\/\/mydesk.io\/wp-content\/uploads\/2025\/01\/d425f406-e83d-4e9e-a64d-b486b4833282.webp\" alt=\"Installing the MyDesk app\" width=\"302\" height=\"346\"><\/a><\/p>\n<h2>Step 4: Open the app for the first time<\/h2>\n<p>Once the installation is complete, you can open the app. This is where you need to log in for the first time. The app will ask you to enter your username and password.  <\/p>\n<p><a href=\"https:\/\/mydesk.io\/wp-content\/uploads\/2025\/01\/480f7056-3155-459d-8226-c92c9854f19b.webp\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" style=\"object-fit: cover; width: 351px;\" src=\"https:\/\/mydesk.io\/wp-content\/uploads\/2025\/01\/480f7056-3155-459d-8226-c92c9854f19b.webp\" alt=\"Opening the MyDesk app for the first time\" width=\"306\" height=\"405\"><\/a><\/p>\n<h2>Step 5: Sign in with Microsoft account<\/h2>\n<p>Your username is your email address and your password is your company password. It is important to note that this is a Microsoft login, so MyDesk does not handle or have access to your login information. <\/p>\n<p><a href=\"https:\/\/mydesk.io\/wp-content\/uploads\/2025\/01\/45f7082e-a3c3-4bec-a910-9b5e8f322ef4.webp\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone\" style=\"object-fit: cover; width: 350px;\" src=\"https:\/\/mydesk.io\/wp-content\/uploads\/2025\/01\/45f7082e-a3c3-4bec-a910-9b5e8f322ef4.webp\" alt=\"Entering Microsoft login information\" width=\"305\" height=\"771\"><\/a><\/p>\n<h2>Step 6: Automatic login in the future<\/h2>\n<p>Once you&#8217;ve logged in the first time, you won&#8217;t have to log in again the next time. The app remembers your login so you can access your information quickly and easily without having to enter your details each time. <\/p>\n<h2>Completion<\/h2>\n<p>And that&#8217;s it! You have now installed the MyDesk app on your phone and are ready to use it. If you follow these steps, you&#8217;ll be able to get the app up and running quickly and easily and access all the features it offers.  <\/p>\n<p>I hope this guide was useful for you and that you enjoy using the MyDesk app. If you have any questions or need further help, you are always welcome to contact us. <\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; In this guide, we will show you how to install the MyDesk app on your phone. It&#8217;s a simple process and I&#8217;ll take you through each step so you can easily get the app up and running. Step 1: Find the App Store First, you need to open the App Store on your phone. [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":29487,"comment_status":"open","ping_status":"open","template":"","meta":{"_acf_changed":false,"_angie_page":false,"content-type":"","_lovable_managed":"","om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"doc_category":[436],"doc_tag":[],"class_list":["post-43401","docs","type-docs","status-publish","has-post-thumbnail","hentry","doc_category-access-to-mydesk-en"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.1.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Follow this simple guide to install the MyDesk mobile app on your smartphone. 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