To ensure correct and automated handling of your reservations, meeting rooms must be created in MyDesk Exchange. Here are the primary reasons for this:
1. Synchronization and Integration
By creating the rooms in MyDesk Exchange, full integration between MyDesk and your existing calendar system (e.g., Outlook/Exchange) is ensured. This means that reservations are updated in real-time across all platforms.
2. Avoid Double Bookings
The integration acts as a safeguard against overlaps. When a room is booked in MyDesk, it is immediately marked as occupied in the Exchange calendar and vice versa.
3. Flexibility (Database-based rooms)
Although Exchange integration is the standard for achieving full synchronization, MyDesk also offers the option to create database-based meeting rooms. These run exclusively internally within MyDesk and do not require an Exchange license or central calendar. This can be an advantage for rooms or resources that do not need to be managed via Outlook.
Summary:
We recommend Exchange creation for the most stable user experience, but offer database-based solutions for specific needs.
